FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the Role
This position will play a crucial role in leading a small elite team in driving strategic and tactical initiatives under TDA Transformation; able to identify and initiate transformation programs that drive our operating efficiency. Work with key business / TDA stakeholders to ensure business focused, strong alignment and successful execution of the initiatives; and determine and manage the transformation backlog, priorities and risks when executing strategic cross platform business focused initiatives.Roles and Responsibilities:
- Drive and execute impact initiatives that drive efficiencies in AIA Hong Kong TDA’s landscape through optimization of processes, technologies, and shared services
- Assist in providing TDA strategic roadmaps for optimization of the technology portfolio through strong business alignment, operations efficiency and strategic consolidation
- Experience in defining performance measures (both financial and non-financial) such as SLAs and TATs within IT operations to measure impact of initiatives
- Providing research, insight, and analysis on leading industry IT trends to adopt within the AIA Hong Kong IT landscape
- Work with other IT senior management members and group office to ensure alignment of strategic direction of business and IT initiatives/direction
- Manage cross platform initiatives that have shared enablers across channel, mid-office, and back-office tiers in the AIA Hong Kong IT Landscape
- Utilize program management methodologies to plan, execute, and monitor cross-platform transformation projects, ensuring alignment with business objectives and timelines.
- Apply agile methodologies, to drive iterative and incremental delivery of transformation initiatives.
- Defining and prioritizing transformation backlog items based on business value, user needs, and strategic objectives.
- Lead transformation initiatives, leveraging emerging technologies and best practices to enhance operational efficiency and user experience.
- Identify and leverage cross-platform synergies to optimize processes, technologies, and shared services across the AIA Hong Kong TDA landscape.
- Collaborate with IT SMTs and stakeholders to ensure effective implementation and adoption of transformation initiatives, providing guidance and support throughout the project lifecycle.
Minimum Job Requirements:
- University graduate with a minimum of 10 years of relevant experience with people management experience
- Proven experience in leading and managing cross-platform programs, utilizing program management methodologies and agile practices.
- Proven experience in leading IT transformation initiatives through process, technology engineering and change management in an enterprise IT
- Proven experience to identify innovation opportunities, define and deliver innovative solutions
- Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
- Able to work in fast paced and challenging environments
- Creative thinker, proactive, enthusiastic, able to work independently and as a team player
- Business knowledge in insurance industry
- Excellent communication, coaching and consultative skills
- Demonstrated understanding of digital transformation trends and technologies, and their application in enhancing operational efficiency and customer experience.
- Familiarity with cross-platform projects and ability to identify and leverage synergies across different business areas and technology platforms.
- Strong problem-solving and decision-making abilities, Background in consulting or experience of project delivery will be plus
Others:
- You are required to obtain the relevant license(s) if your job involves regulated activities
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
