Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. WPB Chief of Staff We are currently seeking a high caliber professional to join our department as Assistant Fraud Analytics Manager. Principal responsibilities Implement and monitor fraud detection rule to minimize fraud losses and costs Conduct analysis to understand the fraud trend and identify possible areas of detection improvement Maintain proper documentation and process flow to ensure ease of processing and knowledge transfer Requirements University graduate or above, major in data analytic / statistics / programming will be an advantage. At least 2 years' working experience in risk related field. Programming knowledge with Python and/or SAS system will be an advantage. Strong analytics skill to assess multiple attributes, analyze for outcomes and make decisions that deliver against all components of the business. Proficiency in both English and Chinese Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
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