Responsibilities: Manage IT projects mainly focusing on both infrastructure (1 role) and application development (1 role). Be the change agent to drive changes and delivery within the IT department while maintaining alignment and deliver impact to business team. Act as point of contact to interface with multiple stakeholders including our client, internal service teams, system vendors on regular basis Maintain and monitor the service level requirement and standard performed by the service providers, handle client’s requirement and issues management Perform high level problem management and to escalate and liaise with other service teams to get appropriate support and resources in dealing with problems/risks Conduct monthly report and service review, trend, and root cause analysis, identify and lead continuous improvement plan for the Client Requirements Bachelor’s Degree in information technology or relevant discipline Good command of spoken and written in Cantonese. Minimum 10 years relevant experience in IT Project Management open to both agile and waterfall. Good interpersonal and communication skills with both IT team and business Team. A proactive self-starter with the ability to work as a team, independently and under pressure Customer-focused and strive for high quality service & continuous improvement
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